Frequently Asked Questions

FAQs

We know you are excited about your stay at one of our lovely Utala Cottages. We understand. Here are some of the most frequently asked questions about booking and staying with us.

We have taken a great deal of time and care to provide full information on each listing. If there is still something you would like to know, you are welcome to reach out and send us a mail.

How long does the booking process take?

Once you have sent us an enquiry, we will be able to confirm availability and share payment details. Bookings are confirmed once payment has been received.

What methods of payment accepted?

We allow direct bank payments (EFT) and Paypal at this stage. Account details will be shared on confirmation of availability.

Tell me more about Fish Hoek

Fish Hoek is Cape Towns best kept secret: the crystal clear water, the amazing views, hikes and access to all that Cape Town has to offer have shot up its popularity recently.

Its just next to characterful Kalk Bay with all its amazing and cosy restaurant and shops. The walk along the beach from the cottage is very special with little rock pools away from the main beach. Swiming in Fish Hoek is very safe with shark nets up all summer and very friendly locals.

What do I do for transport in the area?

Getting around
We do recommend to all guests to rent a car. South Africa is just not yet geared for public transport. There is a sweet train that goes regularly from Fish Hoek station to the city centre along a very scenic coastal route, but if you would like to get somewhere quickly, the really renting a car is your only option. Ubers taxis are an alternative and a readily available in Fish Hoek, less so in the Noordhoek area.

Our house guide will give you a better idea of the area and what to expect. You will get additional notes for your booked property on arrival. It will include notes on refuge removal, electricity and other information relating to your stay.

This guide should get you equipped and excited about your stay before arrival.

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